Fish & Faith respects your privacy. This policy explains how we collect, use, and share information when you visit our website, contact us, volunteer, or make a donation. Please read it alongside the privacy policies of the services you use through our site.

​

Information we collect

We may receive information you choose to provide, such as your name, email address, phone number, mailing address, message, volunteer interests, or information submitted through a contact or signup form. If you donate, we may receive donation details and contact information needed to acknowledge your gift and maintain records. Our donation forms are provided by Zeffy, which handles payment information under its own privacy policy. We do not ask you to send payment card details through our contact forms or email.

Services used on our website may automatically collect technical information, such as your IP address, browser and device details, pages visited, and cookie information. The particular cookies and analytics used depend on the features enabled on the site.

 

How we use information

We use information to respond to requests; coordinate volunteers, donated supplies, and outreach; process and acknowledge donations; maintain necessary records; operate and improve the website; protect the site from misuse; and send updates if you have signed up to receive them. You can ask us to stop sending optional email updates at any time.

 

If you contact us seeking help, we use the information you provide to respond and, when appropriate, help connect you with resources. Please avoid sending sensitive details about yourself or a child through a general website form unless we specifically ask for them and explain how they will be used.

When information is shared

 

We use service providers to run our website and related activities, including website hosting and Zeffy for donation forms and payments. These providers process information according to their own terms and privacy policies. We may also share information with a resource provider or outreach partner when you ask us to make a referral or otherwise authorize the sharing. We may disclose information when required by law or when reasonably necessary to protect people or our services.

 

Cookies and external links

Our site may use cookies and similar technologies needed for basic site functions and, if enabled, analytics or other optional features. You can manage cookies through your browser and any cookie controls displayed on our site. Links to other organizations and websites take you to services with their own privacy practices.

 

Children and family information

Our outreach serves children and families, but our website is intended for adults. We do not knowingly request personal information directly from children under 13 through the website. Parents or guardians should contact us on a child's behalf. If you believe a child has submitted information to us, please contact us so we can review and, where appropriate, delete it.

 

Retention and security

We keep information for as long as reasonably needed for the purposes described above, including donation records and any applicable legal obligations. We take reasonable steps to protect information, but no online system can be guaranteed completely secure.

 

Your choices and questions

You can contact us to ask about information you have provided, request a correction or deletion where appropriate, or opt out of optional communications. Donation and payment records may need to be retained for legitimate recordkeeping purposes. To ask about data held by third parties such as Zeffy and website hosting, you may also use their privacy channels.

 

Changes to this policy

We may update this policy as our website and programs change. We will post the revised version here with a new effective date.